When I try to install the product update, it opens window explorer and I receive a message a the the bottom of the screen that says "Internet Explorer restricted this webpage from running scripts or ActiveX controls" with the option to allow blocked content. When I click on "Allow blocked Content", I get a blank screen.
I have tried downloading the update directly from the website, but I receive a message saying "A problem prevented the Service Pack from being installed. Contact your system administrator. Error Code 1603.
Is there a way to fix this?
Thanks