Hi,
I've purchased Autocad LT online (last week) and I cannot download it. The error I get is "file not found".
I've tried multiple computers and also using the akami netsession download program it doesn't matter I cannot get the file.
I called the digital river support desk straight away and they gave me a 1800 number to call but the number was a USA number I think because it did not work (I'm in australia).
I have receieved two emails from Digital River telling me to go to findmyorder.com and download the file which is quite frustrating when I have already emailed them screenshots of the "file not found" error.
I have also tried to call autodesk australia and was put through to the voicemail of the distribution manager who did not return my call.
The last thing I heard from them they said they would get back to me within two days. They have not.
The only reason I chose to go down the download path rather than through a distributor was because my local disti didn't call me to arrange the sale.
Regards
Patrick