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Hyperlinks for ACAD

I don't use hyperlinks in ACAD for my application so I am illiterate on the subject, but a friend of mine in Salt Lake wants to. 

 

His setup is full ACAD 2012

No idea of system specs

 

Here is his question:

 

 

================
I am trying to create a hyperlink in AutoCad.  It is basically attaching information on existing blocks.  ie. a Phoenix Contact Power Supply with attached .pdf file to it's datasheets that I have created.
 
The problem - I can do this on my computer but I get an error message - bad file extension - when trying to receive the file.  I can go directly and open the .pdf file where I saved it but trying to do it through the AutoCad hyperlink I get the error.
 
I wanted to factor out some issues so I tried to do the same thing on Vernon's [the boss] computer and it worked with no issues.
 
So, the problem is with my office computer here at work. 
 

Question - what could be causing the error message of "bad file extension"?  What should I check?

 


==============

 

I have searched HELP but there is only the description that I found.

 

Found an AUGI link that suggests that the file extension is not registered

 

A little help here, plz

 

 

TIA

 

DJ

 


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