Dear Community
I have a client that has recently installed AC2014 Lt on his Win7k 64bit system. He is having many issues and we are his service provider and have no experience with AUTOCAD 2014 LT.
Here is an email explaining what is going wrong:
1. Problems with DWG file size 569KB so it’s not massive. I had a problem with block editor the image in the editor was not the same as it was displayed in model space. To try to rectify this I recovered the drawing to resolve this issue went in though drawing utilities recovered the drawing file continued to work on it when came to saving the file a message came up telling me it was wright protected and there no other drawing open it should not of been write protected.
2. Takes a long time to regenerate image when I change space.
3. It takes a long time to regenerate the model when I come out of block editor
4. It freezes and then I get not responding message I find this very frustrating as I worked with bigger files on lower spec machines and seen better performance then I am currently getting. This drawing dose contains some line work taken in from Vectorworks.
I would really appreciate some help as we did supply the hardware but did not do any software installs.
As a technical person who is proficient with level 2/3 tech support it would be good to understand how I would go about troubleshooting any issue concerning AUTOCAD 2014 Lt.
What I want to achieve is to look at his system and identify if the computer is setup correctly for this software, and if so how do I go about looking at errors and finding resolves to help my client.